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Privacy Policy

How we protect and handle your personal information

At CamboCine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email, phone number)
  • Booking history and preferences
  • Payment information (processed securely through third parties)
  • Communication preferences
  • Customer support inquiries

We also automatically collect:

  • Device and usage information
  • IP address and browser data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your bookings and payments
  • Send you booking confirmations and updates
  • Personalize your experience
  • Communicate with you about promotions and offers
  • Respond to your customer support requests
  • Detect and prevent fraud

3. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

4. Information Sharing

We may share your information with:

  • Cinema partners to fulfill your bookings
  • Payment processors for transaction processing
  • Service providers who assist our operations
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@cambocine.online
  • Phone: +855 23 888 888